Privacy Policy

Altitude Hospitality Consultants (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

 

1. Information We Collect

 

We may collect the following types of personal information:

 

    •    Name, contact details (phone number, email address, physical address)

    •    Payment information (if applicable)

    •    Any other details voluntarily provided by you

 

2. How We Use Your Information

 

We use your information to:

 

    •    Provide products or services

    •    Process payments and fulfill orders

    •    Communicate with you regarding inquiries, promotions, or updates

    •    Improve our services and customer experience

    •    Comply with legal obligations

 

3. How We Protect Your Information

 

We take reasonable measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

 

4. Sharing Your Information

 

We do not sell or rent your personal information. We may share data only with:

 

    •    Service providers assisting in business operations (e.g., payment processors)

    •    Legal authorities when required by law

 

5. Your Rights

 

You have the right to:

 

    •    Access, correct, or delete your personal information

    •    Withdraw consent for marketing communications

    •    Lodge a complaint with the Information Regulator of South Africa

 

6. Cookies & Tracking Technologies

 

Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies if preferred.

 

7. Changes to This Policy

 

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated effective date.

 

8. Contact Us

 

For questions or requests regarding your personal information, please contact us at:

Altitude Hospitality Consultants

info@altitudeconsultants.co.za

 

By using our services, you agree to the terms outlined in this Privacy Policy.