Terms & Conditions
Terms & ConditionsEffective Date: 25 March 2025
Welcome to Altitude Hospitality Consultants. By accessing or using our services, website, or engaging with us in any capacity, you agree to the following Terms and Conditions. Please read them carefully.
1. Definitions
•“Company” refers to Altitude Hospitality Consultants.
•“Client” refers to any individual or business engaging with our services.
•“Services” refers to the hospitality consulting services, advice, and any other offerings provided by Altitude Hospitality Consultants.
2. Scope of Services
Altitude Hospitality Consultants provides professional advice and consulting services related to hospitality operations, guest experience, and business strategy. The scope of work will be agreed upon in writing before commencement.
3. Payment Terms
•Fees and payment structures will be communicated before service delivery.
•Payment must be made within the agreed time frame, as outlined in our invoice or contract.
•Late payments may incur penalties or result in the suspension of services.
4. Cancellations & Refunds
•Cancellation of services must be communicated in writing.
•Refunds, if applicable, will be issued at our discretion based on the work completed.
•Deposits may be non-refundable, depending on the agreement.
5. Client Responsibilities
•Clients must provide accurate and complete information necessary for service delivery.
•Clients agree to comply with all applicable laws and regulations.
•Any decisions made based on our recommendations are the client’s responsibility.
6. Limitation of Liability
•Altitude Hospitality Consultants provides advice and services in good faith but is not liable for any business losses, financial damages, or operational disruptions arising from the use of our services.
•Our liability is limited to the total amount paid by the client for the specific service in question.
7. Intellectual Property
•Any materials, reports, or recommendations provided remain the intellectual property of Altitude Hospitality Consultants unless otherwise agreed.
•Clients may not distribute, reproduce, or modify our materials without prior written consent.
8. Confidentiality
•We respect client confidentiality and will not disclose sensitive business information unless required by law or agreed upon in writing.
9. Force Majeure
•We are not responsible for service delays or failures caused by events beyond our control, including but not limited to natural disasters, pandemics, or government restrictions.
10. Changes to Terms
•We reserve the right to update these Terms and Conditions at any time. Any changes will be communicated through our website or directly to clients where applicable.
11. Governing Law
•These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be resolved in a South African court.
12. Contact Information
For any inquiries or concerns regarding these Terms & Conditions, please contact us at:
Altitude Hospitality Consultants
info@altitudeconsultants.co.za
By engaging with our services, you acknowledge and agree to these Terms & Conditions.